Sales • Full-time • Singapore

Retail Shop Manager

About Wine Portal

The Wine Portal Group is an end-to-end wine sourcing and distribution platform that services all client segments across Asia, ranging from Private Clients & Experienced Collectors, On-Trade Customers & Industry Professionals, Mass Retail & Aspiring Wine Consumers and Media & Content.

Our mission is to create a holistic destination for people to discover, learn and enjoy wine.

We strive to go beyond for the Asian wine community through our various brands including:

  1. Park90 – an award-winning wine lounge that has established itself amongst connoisseurs
  2. Grand Cru Wine Concierge – a premium wine retail shop that provides customized and exclusive offline and online wine buying experience
  3. Wine90 – our introductory wine bar for aficionados of all levels
  4. SG Wine Mart – an online-only marketplace for consumers to access value-for-money entry-level wines for everyday drinking

Job Highlights

  • Internal promotion (career growth)
  • Annual performance & performance bonus
  • Company expanding
  • Employee discounts

Grand Cru is seeking for a matured and driven Retail Manager for its upcoming shop to open on Orchard Road. The ideal candidate should possess the following:

What You Will Do

  • Manage operational activities in the store
  • Expand and develop on company’s product knowledge
  • Handle customer, staff complaints and feedback
  • Proficient in the store’s operational system
  • Ensure overall cleanliness of the retail store
  • Oversee closing and opening procedures of the store
  • Reviewing operational challenges to identify issues obstructing performance
  • Responsible for ordering monthly stationary for the store
  • Record order and issue invoice using standard invoice number set by HQ’s Account Department.
  • Responsible for weekly wine order
  • Prepare monthly food product analysis, monthly item movement history report and corporate customer purchase summaries
  • Responsible for wine stock take
  • Ensure cash and security policies, administration, and financial procedures are adhered to, with relevant and accurate data being delivered on time
  • Liaise with neighbourhood restaurants and pubs for new business opportunities Managing ERP related tasks and responsibilities as required in the role
  • Carry out any other retail duties as per reporting manager


  • 2 to 4 years of prior experience in the role
  • Strong leadership and organisational skills
  • Strong written and oral communication skills for managing business
  • Ability to follow instruction and deliver quality results
  • Ability to use Microsoft Office and retail operational system
  • Sound knowledge in wine
  • Sound knowledge on retail products
  • Proficient in English
  • Ability to work flexible hours, on the weekends and holidays

To apply for this position, please email your C.V. to Do include your reason for leaving your current or previous employment, notice period if applicable, last drawn and expected salary.